Thank you for shopping with ObraSensual. We are committed to providing a smooth and reliable shipping experience for our customers worldwide. Please review our shipping policy below.
Processing & Delivery Time
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All orders are processed within 1-3 business days (excluding weekends and holidays).
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Estimated delivery time: 7-12 business days from the date of shipment. Delivery times may vary depending on the destination country and shipping carrier.
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Once your order has been shipped, you will receive an email confirmation with tracking details.
Shipping Methods & International Shipping
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We offer standard shipping to most countries worldwide.
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Expedited shipping options may be available at checkout for select locations.
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International shipments may be subject to customs processing, which could cause additional delays beyond our estimated delivery timeframe. Customers are responsible for any customs duties or import taxes imposed by their country.
Tracking Your Order
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A tracking number will be provided via email once your order has been shipped.
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Please allow up to 48 hours for tracking updates to reflect in the system.
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If you do not receive your tracking information within the expected timeframe, please contact us.
Shipping Issues & Customer Support
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If your order is delayed beyond the estimated delivery time, lost in transit, or arrives damaged, please reach out to us at Contact@obrasensual.com.
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We will work with our shipping partners to resolve any issues as quickly as possible.
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Please note that we are not responsible for delays caused by unforeseen circumstances such as customs processing, weather conditions, or carrier disruptions.
Returns & Exchanges
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If you need to return or exchange your order, please refer to our Return Policy for eligibility and instructions.
If you have any further questions regarding shipping, feel free to contact our support team at Contact@obrasensual.com. We appreciate your trust in ObraSensual and look forward to delivering your order to you.