1. About ObraSensual
Q: What is ObraSensual?
A: ObraSensual is a brand dedicated to crafting high-quality, fashion-forward and intimate chokers designed to empower confidence, self-expression, and sensuality. Each piece is thoughtfully designed to blend style, passion, and individuality.
Q: What materials are used in ObraSensual chokers?
A: Our chokers are made with premium, eco-friendly vegan leather that is both sustainable and safe for all skin types. We also use hypoallergenic metals and stainless steel to ensure comfort and durability. Every choker is handcrafted with precision and care.
Q: Are ObraSensual chokers safe to wear?
A: Absolutely! Our chokers are designed with safety in mind, including secure closures and reinforced stitching. Additionally, each choker includes built-in safety limitations to prevent excessive pressure, ensuring a worry-free experience.
2. Orders & Shipping
Q: Where do you ship?
A: We offer worldwide shipping. Shipping options and rates are calculated at checkout based on your location.
Q: How long will my order take to arrive?
A: Orders are typically processed within 1-3 business days. Shipping times vary based on location:
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U.S. orders: 7-12 business days
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International orders: 10-16 business days
Expedited shipping options are available at checkout.
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
3. Returns & Exchanges
Q: What is your return policy?
A: Due to the intimate nature of our products, we only accept returns or exchanges on unused, unworn items in their original packaging within 14 days of receipt. If your item is defective or damaged, please contact us for a replacement.
Q: How do I initiate a return or exchange?
A: Contact us at Contact@obrasensual.com with your order number and reason for return. Our team will guide you through the process.
4. Product Care & Sizing
Q: How do I care for my choker?
A: To extend the life of your choker:
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Avoid exposure to water, perfumes, and lotions.
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Store in a dry place when not in use.
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Clean with a soft cloth to maintain its appearance.
Q: How do I choose the right size?
A: Most of our chokers are adjustable, but we provide specific sizing details in each product description. If you need assistance, feel free to reach out.
5. Custom & Gift Orders
Q: Do you offer custom designs?
A: Yes! We accept custom orders for personalized designs. Contact us to discuss your vision and we’ll do our best to bring it to life.
Q: Can I send a choker as a gift?
A: Absolutely! We offer discreet packaging and gift wrapping options at checkout. You can also include a personalized note.
6. Concerns from U.S. Consumers
Q: Is the leather used in your chokers eco-friendly?
A: Yes! We use high-quality, environmentally friendly vegan leather that is safe for both the planet and your skin. Our materials are free from harmful chemicals and are carefully selected for comfort.
Q: Are your chokers hypoallergenic?
A: Yes, we use hypoallergenic metals and coatings to ensure our products are safe for sensitive skin.
Q: Is my payment information secure?
A: Absolutely! We use encrypted payment processing and do not store any credit card details. Your privacy and security are our top priorities.
Q: Do you offer discreet packaging?
A: Yes, all our shipments are packaged in plain, discreet wrapping to ensure your privacy.
7. Contact Us
For any additional questions or assistance, reach out to us at:
📧 Email: Contact@obrasensual.com
📍 Website: ObraSensual.com